Terms of Sale

Version dated 01/09/2026

This English translation is provided for convenience only. In case of discrepancy, the French version prevails.

1. Purpose

These Terms of Sale (hereinafter the "Terms") define the terms and conditions under which TRIPTIC, a simplified joint-stock company (société par actions simplifiée) with a share capital of €1,000.00, registered with the Nanterre Trade and Companies Register (RCS) under number 889 274 510 00011, whose registered office is located at 57 rue Raspail, 92300 Levallois-Perret, represented by Mr Olivier BAILLEUX, in his capacity as President (hereinafter "TRIPTIC"), provides its business clients (hereinafter the "Client") with access to the EVERCARD platform for sending and routing personalized electronic greeting cards.

Any order or subscription implies the Client's full and complete acceptance of these Terms, to the exclusion of any other document.

2. Description of the service

EVERCARD is a SaaS web platform enabling companies to send and route personalized digital cards to their contacts.

Access is provided via the Internet, at a dedicated address of the form: https://company-name.evercard.digital

An administrator account is created by TRIPTIC for each Client. Other authorized users access the platform without creating individual accounts. The service is provided in hosted mode only (no local installation).

3. Ordering and acceptance

All orders are placed via a quote, purchase order or contract signed by the Client. Acceptance of the quote or contract constitutes acceptance of these Terms. The Terms in force on the day of the order prevail over any earlier version.

4. Pricing and invoicing

Subscription plans are offered according to the volume of cards that can be sent during the contractual period, which runs, unless otherwise stated, from 1 December to 31 March of the following year.

Available plans:

Unit of account: 1 send = 1 recipient. A card addressed to 500 people consumes 500 units.

Overrun: beyond the quota, sending is suspended. Upgrading to a higher plan is possible mid-campaign, by amendment.

Prices shown on quotes and invoices are expressed in euros excluding taxes.

4.1 Services included in all plans

All plans include:

• Platform setup,
• Platform availability from 1 December to 31 March of the following year (no limit on simultaneous connections)
• Access to the administration interface (real-time usage statistics)
• Platform customization in the Client's branding (logo, colors, typography, title)
• Unlimited subsidiaries and departments
• Multi-language interface
• Ability to insert online greeting cards, in image or video format
• Use of a standard email template (custom template available as an on-demand service)
• Ability to personalize greetings for each campaign (subject, message)
• Contact import from a CSV file, by copy/paste, or from Google and Office 365 address books (subject to compatibility)
• Scheduled sending
• Employee workspace with send tracking, open tracking and cancellation of scheduled sends
• Optimized display for computers, tablets and smartphones
• Sending allowance within the limit of the chosen plan
• Hosting in France
• Technical support

Does not include: graphic design fees and creation of a custom email template, invoiced as on-demand services

4.2 Annual options

The following options may be subscribed in addition to any plan, for the duration of the season:

• Shareable greetings — public sharing page in the Client's branding. Each employee adds their message and shares the card on their social networks.
• Dedicated domain — platform, sending email and landing page on the Client's domain. DNS configuration, SSL certificate and deliverability setup included. Prerequisite: access to the domain's DNS zone.
• SSO integration — employee sign-in through the corporate directory. OIDC and SAML protocols, subject to identity provider compatibility.

4.3 On-demand services

• Custom template creation — HTML/CSS integration of the Client's design mockup and installation on the platform.
• Adaptation of an existing template — on quotation.
• User tutorial — personalized PDF guide to share with employees.

5. Payment terms

Unless otherwise stated on the quote, payments are made as follows:

• 50% upon ordering
• 50% when the platform is opened to users

Payment is made by bank transfer to the account indicated by TRIPTIC. No discount is granted for early payment.

In accordance with French law no. 92-1442 of 31 December 1992, failure to comply with the payment terms results in:

• late-payment interest calculated at the European Central Bank (ECB) rate plus 6 points
• as well as a fixed recovery-cost indemnity of 40 euros

The Client acknowledges having read and accepted the Terms and Conditions in force on the date of signature of the quote or purchase order. These documents can be consulted at any time on TRIPTIC's website: https://www.evercard.digital/legal/cgv

No refund is made, including in the event of total or partial non-use of the service.

6. Term and termination

The contract takes effect on the subscription date and automatically ends on 31 March of the following year, without tacit renewal. No early termination is provided for, except in the event of a serious breach by either party of its contractual obligations, not remedied within 15 days of written notice.

7. Access to the service

TRIPTIC undertakes to provide continuous access to the service, except during maintenance operations or in cases of force majeure. This is a best-efforts obligation: TRIPTIC makes every effort to ensure the availability and security of the service and to restore access as quickly as possible in the event of an interruption.

The Client is responsible for the confidentiality of the access credentials provided to them and for the use made of them.

8. Intellectual property

TRIPTIC remains the sole holder of all intellectual property rights relating to the EVERCARD platform, its structure, its code, its design and its content.

The Client shall not reproduce, copy, modify, adapt, translate or decompile the service, in whole or in part, without TRIPTIC's prior written authorization.

TRIPTIC undertakes never to reuse content generated or imported by users (texts, visuals, cards, messages), which remains the exclusive property of the Client.

9. Personal data

TRIPTIC acts as a processor of the personal data processed by the Client via the platform. The terms of data processing, retention and security are set out in the Privacy Policy, available at: https://www.evercard.digital/legal/privacy

A cookie policy is also available here: https://www.evercard.digital/legal/cookies

10. Liability

TRIPTIC cannot be held liable for:

• the consequences of any non-compliant use of the service
• indirect damages such as loss of revenue, loss of reputation or loss of data
• temporary interruptions due to maintenance, technical failures or external events

In any event, TRIPTIC's liability is strictly limited to the total amount of the order concerned.

11. Force majeure

TRIPTIC cannot be held liable for any failure to perform its obligations due to a force majeure event within the meaning of Article 1218 of the French Civil Code (natural disaster, general outage, strike, cyber attack, etc.). Performance of the contract shall be suspended for the duration of the event.

12. Confidentiality

The Parties undertake to keep confidential all technical, commercial and financial information exchanged in connection with the contract. This obligation continues for three (3) years after the end of the contract.

13. Amendment of the Terms

TRIPTIC reserves the right to amend these Terms at any time. Amendments take effect as soon as they are published on https://www.evercard.digital/legal/cgv and apply to any new order. The Terms in force at the time of the order remain applicable to the current contract.

14. Governing law and jurisdiction

These Terms are governed by French law. Any dispute relating to their interpretation, performance or validity falls under the exclusive jurisdiction of the Nanterre Commercial Court.

15. Contact

For any question relating to these Terms or the EVERCARD service, the Client may contact customer service via the contact form: https://www.evercard.digital/contact